Shipping & Handling

Continental United States

Free Shipping for Orders over $100 

Standard Shipping to the Continental United States is FREE for all orders over $100.  For smaller orders, Standard Shipping rates range from $2.95 to $14.95, depending on the item. Please use the Shipping Calculator on the item page or in your shopping cart to estimate shipping for smaller orders. Standard & Free Shipping Orders are sent by US Mail or UPS Ground depending on the weight of your package and where you live.  Transit times for Free & Standard Shipping are typically 1-10 calendar days.  Standard & Free Shipping orders ship the same day if they are placed by 9:00 a.m. EST.

Express, Overnight, & Guaranteed Delivery Day of Delivery Shipping

We can do it! Express, Overnight, and Guaranteed Day of Delivery Shipping is available. Expedited shipping orders placed on our website before 2:00 p.m. Eastern Standard Time will ship the same weekday they are placed. For orders placed by phone, we can usually ship orders placed before 5:00 p.m EST the same day. Please keep in mind that overnight shipments are delivered the next business day, excluding weekends and many holidays. UPS Ground service is guaranteed by UPS to arrive within the number of business days shown on the UPS Ground shipping map below.  We often can ship orders placed as late as 6:00 p.m. the same day for orders by phone. You can use the shipping calculator button found on each item or in your shopping cart to determine express & overnight shipping costs. We are also happy to provide you a custom quotation for overnight shipping. For larger orders, we can often beat our own 'online' express shipping rates for orders placed over the phone. We are shipping experts! Please call us at 1-800-760-4569 for assistance. We can also offer Saturday delivery for an additional charge if you order by telephone.

Alaska, Hawaii, APO/AE, Guam & Puerto Rico

Shipping to Alaska, Hawaii & US Territories

We offer a range of shipping methods to Alaska, Hawaii & US Territories. Please use the shipping calculator button in your shopping cart to calculate specific shipping options to your location. Please note, our check-out system is designed to reject most PO Box addresses. If you wish to have your order shipped to a PO Box, please call us at 1-800-760-4569 or e-mail us at support@protelescope.com for assistance.

Canada

Shipping to Canada

We offer a range of shipping methods to Canada; Please use the shipping calculator button in your shopping cart to calculate specific shipping options to your location. We urge our Canadian customers to use our special UPS Canadian Expedited Service. This is a fully trackable service and you do not pay any documents or customs brokerage charges to import the goods. You are still responsible for any GST/PST or taxes imposed by your government. UPS standard ground service will require you to pay considerable brokerage and documents charges directly to UPS in order to release the shipment (we do not control, nor can we estimate this charge). Also, we can often offer custom international shipping rates that are lower than the shopping cart rates, please contact us for a custom shipping rate quote. Please note, our check-out system is designed to reject most PO Box addresses. If you wish to have your order shipped to a PO Box, please call us at 1-800-760-4569 or e-mail us at support@protelescope.com for assistance.

International

International Shipping Service

We offer a range of international shipping methods. Please use the shipping calculator button in your shopping cart to calculate specific shipping options to your location. We offer special UPS discounted services to most locations in Western Europe. We strongly urge customers to choose our UPS discounted service over the US Postal Service. UPS is fully trackable and guaranteed to be delivered in a few days. US Postal Service is not nearly as reliable. You are responsible for any taxes or duties imposed by your government. We can often offer custom international shipping rates that are lower than the shopping cart rates. Please call us at 1-301-563-6774 or e-mail us at support@protelescope.com for assistance.